Your information privacy is our commitment

Introduction

This Privacy Policy ("Policy") is issued on behalf of 9j77 ("we", "us", "platform") and applies to the website https://9j77.lat. This Policy explains what information we collect when you use 9j77, how that information is used, in what circumstances it may be shared with third parties, and what steps we take to protect your information.

By creating an account on 9j77 or using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using the platform. For any questions or concerns, contact us via our 24/7 live chat support or by email.

1. What Information We Collect

To operate the 9j77 platform, we collect the following categories of information:

1.1 Personally Identifiable Information (PII)

Information you voluntarily provide during account registration, verification, and financial transactions:

• Full name and date of birth (to verify age — confirming 21+)
• Email address and mobile number
• National ID (NID) or passport details (for KYC verification)
• bKash, Nagad, Rocket, or Upay number and bank account details
• Username and password (passwords stored in encrypted form)

1.2 Automatically Collected Information

Certain technical information is collected automatically when you use the platform:

• IP address and device type (mobile, desktop)
• Operating system, browser version, and language settings
• Cookies and session tokens (to maintain secure login)
• Page visits, click patterns, and session duration
• Referrer URL (where you came from before arriving at the site)

1.3 Transaction and Gaming Information

• Deposit and withdrawal history and amounts
• Betting history and win/loss records
• Bonus usage and participation in promotional activities
• Live chat and support conversation logs

2. Purpose of Data Use

9j77 uses collected information only for the following legitimate purposes:

2.1 Account Management and Verification

Your personal information is used to confirm your identity, verify your age (21 years or older), and complete the KYC (Know Your Customer) process to prevent fraud and money laundering.

2.2 Processing Financial Transactions

The necessary payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳500.

2.3 Service Improvement

Analytics data is used to improve platform performance, personalize the user experience, and identify and resolve technical issues.

2.4 Communication and Support

Your contact information is used to send important account notifications, security alerts, transaction confirmation messages, and relevant promotional information via email or notifications. You may opt out of promotional messages at any time.

2.5 Legal and Regulatory Compliance

Information is retained as needed to meet applicable legal obligations, investigate suspicious activity, and respond to lawful requests from authorities.

3. Data Sharing and Third Parties

9j77 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
• Technology service providers: We work with trusted partners for hosting, cybersecurity, and analytics services, who are bound by strict confidentiality agreements.
• Legal authorities: Information may be disclosed pursuant to court orders, lawful requests from law enforcement agencies, or applicable law.
• Fraud prevention: Information may be verified under AML (Anti-Money Laundering) programs to ensure account security and prevent money laundering.

Outside the circumstances listed above, your personal information will not be shared with any third party without your consent.

4. Data Security Measures

9j77 follows industry-standard technical and administrative measures to ensure the security of your information:

4.1 Encryption and Technical Safeguards

• All data transmissions are secured by 256-bit SSL/TLS encryption
• Passwords are stored using industry-standard hashing algorithms
• Payment information is processed in accordance with PCI DSS standards
• Server firewalls and intrusion detection systems are active

4.2 Access Controls

• Only authorized personnel have access to the minimum information required
• All access logs are recorded and regularly audited
• Staff are trained under strict confidentiality policies

4.3 What You Can Do to Secure Your Account

The security of your account is partly your own responsibility. Use a strong password, do not share your login details with others, and avoid using your account on public networks. If you notice any suspicious activity, notify our support team immediately.

5. Cookie Policy

The 9j77 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the platform function more effectively.

5.1 Cookies We Use

• Essential cookies: Required to maintain login sessions and store security tokens. Without these, the platform cannot function properly.
• Functionality cookies: Used to remember your preferred language, game settings, and display preferences.
• Analytics cookies: Used to review platform usage and improve our services. This data is processed in aggregated and anonymous form.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

6. Data Retention Period

9j77 does not retain your personal information longer than necessary. Data retention follows the policy below:

• Information for active accounts is retained for the entire period the account remains active.
• Even after an account is closed, transaction and KYC information is retained for a defined period as required by legal obligations.
• For inactive accounts, the data retention period is determined based on security and legal compliance requirements.
• At the end of the retention period, data is securely deleted or anonymized so that personal identification is no longer possible.

7. Your Rights

As a 9j77 user, you have the following rights over your own information:

• Right to know: You can find out what information we hold about you.
• Right to correction: You can request correction of any inaccuracies in your information.
• Right to deletion: You can request deletion of your information within the limits of legal obligations.
• Right to object to processing: You can object to marketing communications or certain types of data processing.
• Right to data portability: You can request your information in a common format.

To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 business days.

8. Protection of Minors' Information

9j77 is intended only for those aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. If a minor has registered on our platform, we ask that their parent or legal guardian contact us — we will immediately close that account and delete the associated information.

For age verification, we check national ID or passport details through the KYC process. This step is part of our commitment to ensuring responsible gaming.

9. International Data Transfers

9j77 uses a global technology infrastructure. As a result, in some cases your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• Equivalent data protection measures are in place in the country or region to which data is transferred
• Third-party service providers are contractually bound to comply with our privacy standards
• SSL encryption is applied to all international transfers

10. Changes to the Policy

9j77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be displayed when you log in to the platform
• A summary of the changes will be sent to your registered email address
• The "Last updated" date at the top of the policy on this page will be changed

Continued use of the platform after the updated policy is published will be considered acceptance of the new policy. If you do not agree with the changes, you may contact us to request that your account be closed.

11. Other Policies and Related Pages

This Privacy Policy, together with 9j77's other policies, forms a complete legal framework. To fully understand the terms of use and your rights, please read the following pages:

• Terms and Conditions — General rules for using our services
• Responsible Gaming — Information on gaming limits and self-exclusion
• About Us — Detailed information about 9j77
• FAQ — Answers to common questions